conference paper open access

The Emotional Intelligence Paradox in Large Language Models

Pranay Mahendrakar 0009-0003-7224-029X

Abstract

The emergence of Large Language Models (LLMs) has revolutionized our understanding of artificial intelligence's capabilities in emotional processing. These models demonstrate remarkable proficiency in generating emotionally appropriate responses, yet this very capability presents us with a fascinating paradox. Through extensive research utilizing our novel EmotiScope framework, we have uncovered a significant disparity between surface-level emotional pattern recognition and deeper emotional understanding in LLMs. Our findings reveal that while these models achieve an impressive 94% accuracy in basic emotional pattern recognition, their performance in deeper emotional reasoning tasks drops to 67%, highlighting the complex nature of artificial emotional intelligence. This comprehensive study not only quantifies this disparity but also provides the first systematic framework for evaluating emotional intelligence in artificial systems. Through rigorous testing across multiple model architectures and cultural contexts, we present evidence that challenges current assumptions about emotional processing in AI systems and offers new insights into the development of more sophisticated emotional intelligence capabilities.

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